Zammad MCP Server for Claude CodeGive Claude Code instant access to 41 tools to Add Tag, Create Ticket, Create Ticket Article, and more

Connect your Zammad helpdesk to any AI agent to streamline your customer support and user management through natural conversation.

Claude Code registers Zammad as an MCP server in a single terminal command. Once connected, Claude Code discovers all 41 tools at runtime and can call them headlessly. ideal for CI/CD pipelines, cron jobs, and automated workflows where Zammad data drives decisions without human intervention.

What you can do

• Ticket Management — List, retrieve, and create tickets to stay on top of customer requests using list_tickets and get_ticket.
• User & Organization Control — Search, create, and update user profiles and organizational data with tools like search_users and list_organizations.
• Group & Role Insights — List and search through system groups and roles to understand permissions and assignments.
• Data Privacy — Securely handle user deletions via specialized data privacy tasks using data_privacy_delete_user.

The Zammad MCP Server exposes 41 tools through the Vinkius. Connect it to Claude Code in under two minutes — credentials fully managed, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.