Zammad MCP Server for WindsurfGive Windsurf instant access to 41 tools to Add Tag, Create Ticket, Create Ticket Article, and more

Name: Zammad
Price: 29 USD
Availability: InStock
Rating: 2.2 (1 reviews)
Author: Vinkius

GDPR Free for Subscribers

Windsurf brings agentic AI coding to a purpose-built IDE. Connect Zammad through Vinkius and Cascade will auto-discover every tool. ask questions, generate code, and act on live data without leaving your editor.

Ask AI about this MCP Server for Windsurf

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The Zammad MCP Server for Windsurf is a standout in the Communication Messaging category — giving your AI agent 41 tools to work with, ready to go from day one.

Built for AI Agents by Vinkius

Vinkius delivers Streamable HTTP and SSE to any MCP client

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ChatGPT

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VS Code

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+ other MCP clients

Classic Setup·json

{
  "mcpServers": {
    "zammad": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

RecommendedModern Approach — Zero Configuration

Vinkius Desktop App

The modern way to manage MCP Servers — no config files, no terminal commands. Install Zammad and 4,000+ MCP Servers from a single visual interface.

Download Free Open SourceNo signup required

Fully ManagedVinkius Servers

60%Token savings

High SecurityEnterprise-grade

IAMAccess control

EU AI ActCompliant

DLPData protection

V8 IsolateSandboxed

Ed25519Audit chain

<40msKill switch

Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About Zammad MCP Server

Connect your Zammad helpdesk to any AI agent to streamline your customer support and user management through natural conversation.

Windsurf's Cascade agent chains multiple Zammad tool calls autonomously. query data, analyze results, and generate code in a single agentic session. Paste Vinkius Edge URL, reload, and all 41 tools are immediately available. Real-time tool feedback appears inline, so you see API responses directly in your editor.

What you can do

Ticket Management — List, retrieve, and create tickets to stay on top of customer requests using list_tickets and get_ticket.
User & Organization Control — Search, create, and update user profiles and organizational data with tools like search_users and list_organizations.
Group & Role Insights — List and search through system groups and roles to understand permissions and assignments.
Data Privacy — Securely handle user deletions via specialized data privacy tasks using data_privacy_delete_user.

The Zammad MCP Server exposes 41 tools through the Vinkius. Connect it to Windsurf in under two minutes — credentials fully managed, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

All 41 Zammad tools available for Windsurf

When Windsurf connects to Zammad through Vinkius, your AI agent gets direct access to every tool listed below — spanning ticket-management, customer-service, user-management, and more. Every call runs in a secure, isolated environment with full audit visibility. Beyond a simple connection, you get real-time monitoring of agent activity, enterprise governance, and optimized token usage.

add

Add tag on Zammad

Add a tag to an object

create

Create ticket on Zammad

Create a new Zammad ticket

create

Create ticket article on Zammad

Create a new article on a ticket

create

Create user on Zammad

Create a new Zammad user

data

Data privacy delete user on Zammad

Delete a user via Data Privacy task (Recommended over direct delete)

delete

Delete ticket on Zammad

Delete a Zammad ticket

delete

Delete user on Zammad

Delete a Zammad user

get

Get group on Zammad

Get details for a specific Zammad group

get

Get links on Zammad

Get links for a specific object

get

Get me on Zammad

Get current Zammad user details

get

Get organization on Zammad

Get details for a specific Zammad organization

get

Get shared draft on Zammad

Get shared draft for a ticket

get

Get ticket on Zammad

Get details for a specific Zammad ticket

get

Get ticket article on Zammad

Get details for a specific ticket article

get

Get user on Zammad

Get details for a specific Zammad user

list

List all tags on Zammad

List all tags in the system (Admin)

list

List calendars on Zammad

List calendars

list

List checklist items on Zammad

List checklist items

list

List checklist templates on Zammad

List checklist templates

list

List checklists on Zammad

List checklists

list

List groups on Zammad

List all Zammad groups

list

List mentions on Zammad

List mentions

list

List organizations on Zammad

List all Zammad organizations

list

List roles on Zammad

List all Zammad roles

list

List slas on Zammad

List SLAs

list

List tags for object on Zammad

List tags for a specific object (e.g., Ticket)

list

List ticket articles on Zammad

List articles for a specific ticket

list

List ticket priorities on Zammad

List ticket priorities

list

List ticket states on Zammad

List ticket states

list

List tickets on Zammad

List Zammad tickets

list

List time accountings on Zammad

List time accountings for a ticket

list

List users on Zammad

List all Zammad users

remove

Remove tag on Zammad

Remove a tag from an object

Search groups on Zammad

Search for groups in Zammad

Search organizations on Zammad

Search for organizations in Zammad

Search roles on Zammad

Search for roles in Zammad

Search tickets on Zammad

Search for tickets in Zammad

Search users on Zammad

Search for users in Zammad

summarize

Summarize ticket on Zammad

Trigger async generation of a ticket summary

update

Update ticket on Zammad

Update an existing Zammad ticket

update

Update user on Zammad

Update an existing Zammad user

Connect Zammad to Windsurf via MCP

Follow these steps to wire Zammad into Windsurf. The entire setup takes under two minutes — your credentials stay safe behind Vinkius.

Open MCP Settings

Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"

Add the server

Paste the JSON configuration above into mcp_config.json

Save and reload

Windsurf will detect the new server automatically

Start using Zammad

Open Cascade and ask: "Using Zammad, help me...". 41 tools available

Why Use Windsurf with the Zammad MCP Server

Windsurf provides unique advantages when paired with Zammad through the Model Context Protocol.

Windsurf's Cascade agent autonomously chains multiple tool calls in sequence, solving complex multi-step tasks without manual intervention

Purpose-built for agentic workflows. Cascade understands context across your entire codebase and integrates MCP tools natively

JSON-based configuration means zero code changes: paste a URL, reload, and all 41 tools are immediately available

Real-time tool feedback is displayed inline, so you see API responses directly in your editor without switching contexts

Zammad + Windsurf Use Cases

Practical scenarios where Windsurf combined with the Zammad MCP Server delivers measurable value.

Automated code generation: ask Cascade to fetch data from Zammad and generate models, types, or handlers based on real API responses

Live debugging: query Zammad tools mid-session to inspect production data while debugging without leaving the editor

Documentation generation: pull schema information from Zammad and have Cascade generate comprehensive API docs automatically

Rapid prototyping: combine Zammad data with Cascade's code generation to scaffold entire features in minutes

Example Prompts for Zammad in Windsurf

Ready-to-use prompts you can give your Windsurf agent to start working with Zammad immediately.

"List all active tickets in Zammad."

"Search for a user with the email 'customer@example.com'."

"Get the details for ticket ID 42."

Troubleshooting Zammad MCP Server with Windsurf

Common issues when connecting Zammad to Windsurf through Vinkius, and how to resolve them.

Server not connecting

Check Settings → MCP for the server status. Try toggling it off and on.

Zammad + Windsurf FAQ

Common questions about integrating Zammad MCP Server with Windsurf.

How does Windsurf discover MCP tools?

Windsurf reads the mcp_config.json file on startup and connects to each configured server via Streamable HTTP. Tools are listed in the MCP panel and available to Cascade automatically.

Can Cascade chain multiple MCP tool calls?

Yes. Cascade is an agentic system. it can plan and execute multi-step workflows, calling several tools in sequence to accomplish complex tasks without manual prompting between steps.

Does Windsurf support multiple MCP servers?

Yes. Add as many servers as needed in mcp_config.json. Each server's tools appear in the MCP panel and Cascade can use tools from different servers in a single flow.

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