Zammad MCP Server for Google ADKGive Google ADK instant access to 41 tools to Add Tag, Create Ticket, Create Ticket Article, and more
GDPR Free for SubscribersGoogle Agent Development Kit (ADK) is Google's framework for building production AI agents. Add Zammad as an MCP tool provider through Vinkius and your ADK agents can call every tool with full schema introspection.
Ask AI about this MCP Server for Google ADK
The Zammad MCP Server for Google ADK is a standout in the Communication Messaging category — giving your AI agent 41 tools to work with, ready to go from day one.
Vinkius delivers Streamable HTTP and SSE to any MCP client
Geminifrom google.adk.agents import Agent
from google.adk.tools.mcp_tool import McpToolset
from google.adk.tools.mcp_tool.mcp_session_manager import (
StreamableHTTPConnectionParams,
)
# Your Vinkius token. get it at cloud.vinkius.com
mcp_tools = McpToolset(
connection_params=StreamableHTTPConnectionParams(
url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
)
)
agent = Agent(
model="gemini-2.5-pro",
name="zammad_agent",
instruction=(
"You help users interact with Zammad "
"using 41 available tools."
),
tools=[mcp_tools],
)
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Zammad MCP Server
Connect your Zammad helpdesk to any AI agent to streamline your customer support and user management through natural conversation.
Google ADK natively supports Zammad as an MCP tool provider. declare Vinkius Edge URL and the framework handles discovery, validation, and execution automatically. Combine 41 tools with Gemini's long-context reasoning for complex multi-tool workflows, with production-ready session management and evaluation built in.
What you can do
- Ticket Management — List, retrieve, and create tickets to stay on top of customer requests using
list_ticketsandget_ticket. - User & Organization Control — Search, create, and update user profiles and organizational data with tools like
search_usersandlist_organizations. - Group & Role Insights — List and search through system groups and roles to understand permissions and assignments.
- Data Privacy — Securely handle user deletions via specialized data privacy tasks using
data_privacy_delete_user.
The Zammad MCP Server exposes 41 tools through the Vinkius. Connect it to Google ADK in under two minutes — credentials fully managed, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
All 41 Zammad tools available for Google ADK
When Google ADK connects to Zammad through Vinkius, your AI agent gets direct access to every tool listed below — spanning ticket-management, customer-service, user-management, and more. Every call runs in a secure, isolated environment with full audit visibility. Beyond a simple connection, you get real-time monitoring of agent activity, enterprise governance, and optimized token usage.
Add tag on Zammad
Add a tag to an object
Create ticket on Zammad
Create a new Zammad ticket
Create ticket article on Zammad
Create a new article on a ticket
Create user on Zammad
Create a new Zammad user
Data privacy delete user on Zammad
Delete a user via Data Privacy task (Recommended over direct delete)
Delete ticket on Zammad
Delete a Zammad ticket
Delete user on Zammad
Delete a Zammad user
Get group on Zammad
Get details for a specific Zammad group
Get links on Zammad
Get links for a specific object
Get me on Zammad
Get current Zammad user details
Get organization on Zammad
Get details for a specific Zammad organization
Get shared draft on Zammad
Get shared draft for a ticket
Get ticket on Zammad
Get details for a specific Zammad ticket
Get ticket article on Zammad
Get details for a specific ticket article
Get user on Zammad
Get details for a specific Zammad user
List all tags on Zammad
List all tags in the system (Admin)
List calendars on Zammad
List calendars
List checklist items on Zammad
List checklist items
List checklist templates on Zammad
List checklist templates
List checklists on Zammad
List checklists
List groups on Zammad
List all Zammad groups
List mentions on Zammad
List mentions
List organizations on Zammad
List all Zammad organizations
List roles on Zammad
List all Zammad roles
List slas on Zammad
List SLAs
List tags for object on Zammad
List tags for a specific object (e.g., Ticket)
List ticket articles on Zammad
List articles for a specific ticket
List ticket priorities on Zammad
List ticket priorities
List ticket states on Zammad
List ticket states
List tickets on Zammad
List Zammad tickets
List time accountings on Zammad
List time accountings for a ticket
List users on Zammad
List all Zammad users
Remove tag on Zammad
Remove a tag from an object
Search groups on Zammad
Search for groups in Zammad
Search organizations on Zammad
Search for organizations in Zammad
Search roles on Zammad
Search for roles in Zammad
Search tickets on Zammad
Search for tickets in Zammad
Search users on Zammad
Search for users in Zammad
Summarize ticket on Zammad
Trigger async generation of a ticket summary
Update ticket on Zammad
Update an existing Zammad ticket
Update user on Zammad
Update an existing Zammad user
Connect Zammad to Google ADK via MCP
Follow these steps to wire Zammad into Google ADK. The entire setup takes under two minutes — your credentials stay safe behind Vinkius.
Install Google ADK
pip install google-adkReplace the token
[YOUR_TOKEN_HERE] with your Vinkius tokenCreate the agent
Explore tools
Why Use Google ADK with the Zammad MCP Server
Google ADK provides unique advantages when paired with Zammad through the Model Context Protocol.
Google ADK natively supports MCP tool servers. declare a tool provider and the framework handles discovery, validation, and execution
Built on Gemini models, ADK provides long-context reasoning ideal for complex multi-tool workflows with Zammad
Production-ready features like session management, evaluation, and deployment come built-in. not bolted on
Seamless integration with Google Cloud services means you can combine Zammad tools with BigQuery, Vertex AI, and Cloud Functions
Zammad + Google ADK Use Cases
Practical scenarios where Google ADK combined with the Zammad MCP Server delivers measurable value.
Enterprise data agents: ADK agents query Zammad and cross-reference results with internal databases for comprehensive analysis
Multi-modal workflows: combine Zammad tool responses with Gemini's vision and language capabilities in a single agent
Automated compliance checks: schedule ADK agents to query Zammad regularly and flag policy violations or configuration drift
Internal tool platforms: build self-service agent platforms where teams connect their own MCP servers including Zammad
Example Prompts for Zammad in Google ADK
Ready-to-use prompts you can give your Google ADK agent to start working with Zammad immediately.
"List all active tickets in Zammad."
"Search for a user with the email 'customer@example.com'."
"Get the details for ticket ID 42."
Troubleshooting Zammad MCP Server with Google ADK
Common issues when connecting Zammad to Google ADK through Vinkius, and how to resolve them.
McpToolset not found
pip install --upgrade google-adkZammad + Google ADK FAQ
Common questions about integrating Zammad MCP Server with Google ADK.
How does Google ADK connect to MCP servers?
Can ADK agents use multiple MCP servers?
Which Gemini models work best with MCP tools?
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